Telehealth across Queensland

WorkCover psychology in Queensland.

A workplace injury affects more than the body. Funded psychological care for Queensland workers, by secure video from the privacy of your own home.

Call (07) 2143 9115 Send an enquiry

Monday to Friday, 9am to 4:30pm Sydney time, or leave a message and we’ll call you back.

We’re away from the phones right now. Send an enquiry and we’ll get back to you within one business day.

Accepted, pending or pre-lodgement claims
No out-of-pocket cost on an accepted claim
AHPRA-registered psychologists

What’s included.

Psychology sessions funded through your WorkCover claim
Secure video sessions, anywhere in Queensland
Liaison with your GP and rehabilitation team, with your consent

Not sure where your claim is at? Get in touch anyway. We work with accepted, pending and pre-lodgement claims, and with self-insured employers, and we’ll work out the funding with you.

The mind carries injury too.

Many Queensland workers we see describe the same patterns after an injury or workplace incident. You’re not alone in any of this, and if yours isn’t listed here, we can still help.

After an incident

Trauma and replaying what happened

Replaying the incident, or avoiding reminders of it, after a workplace injury or incident.

Mood

Low mood, worry and irritability

Workplace-related anxiety, low mood, irritability, or feeling cut off from people.

Sleep

Sleep and fatigue

Sleep that won’t settle, even when you’re exhausted, and fatigue that lingers.

Pain

Living with pain

Distress around chronic or persistent pain, and adjusting to an injury or illness.

Work

Going back to work

Worry about money, work or what comes next, and difficulty around return to work.

Identity

Loss of role and confidence

Grief, loss of role, confidence or sense of purpose, and strain in family or work relationships.

Care designed around workplace recovery.

Three things shape how we work with WorkCover clients across Queensland.

Telehealth

Statewide telehealth, fast access

Every session is by secure video, from Cairns to Coolangatta and everywhere in between. No travel, no waiting rooms. We aim to offer a first appointment soon after your insurer confirms approval.

Therapy

Therapy matched to workplace injury

Your psychologist draws on evidence-informed approaches, including CBT, ACT and trauma-focused therapy, chosen with you for the psychological impacts of a workplace injury.

Your treating team

Coordinated with your treating team

With your consent, your psychologist liaises with your GP, rehabilitation consultant and case manager, so your psychological care fits inside your wider recovery plan.

A clear path to your first session.

Here’s what happens after you get in touch.

1
Get in touch
Call (07) 2143 9115 or send an enquiry. We’ll get back to you within one business day.
2
A brief intake call
We listen, explain how WorkCover psychology works and answer your questions.
3
Insurer confirmation
We confirm the funding details with your case manager, so you don’t have to.
4
Your first session
We match you with a psychologist who fits, then find a time that works for you both.

Sessions are with AHPRA-registered psychologists, by secure video.

Questions, answered.

Can’t see yours? Call us on (07) 2143 9115.

How much does it cost?

If your WorkCover Queensland claim is accepted and psychology is approved, sessions are funded by the insurer at the gazetted rate. We bill the insurer directly, so there’s no out-of-pocket cost for sessions covered by your accepted claim.

Will my employer know what I say in sessions?

Your sessions are confidential. With an accepted WorkCover claim, your psychologist provides progress reports to the insurer, not directly to your employer. We’ll explain what’s typically included in those reports, so there are no surprises.

Do I need a referral?

An accepted WorkCover Queensland claim is what funds the sessions. Many clients are referred by a GP, case manager or rehabilitation provider, but you can also contact us directly and we’ll guide you through the next step.

How quickly can I get an appointment?

We aim to offer new clients a first appointment soon after the insurer confirms approval. We’ll talk through timing for your situation when we speak.

What if I’m not ready to talk about what happened?

You set the pace. The first session is about understanding what’s happening for you and how we can help. There’s no expectation to discuss specific events before you’re ready.

What if the psychologist isn’t the right fit?

Therapy works best when the relationship feels right. We aim to get it right first time. If not, tell us and we’ll match you with someone else on the team, no reason needed. Because you’re staying with us, you won’t have to start over.

Will sessions affect my future employment?

Your clinical records are managed under standard health privacy requirements and the Australian Privacy Principles. Records held by us are not shared with future employers.

I’m worried about going back to work. Can you help with that?

Return-to-work distress is one of the most common reasons people are referred to us. Your psychologist can help you think it through and, with your consent, liaise with your treating team to support a graded approach.

Start with a phone call.

We’ll listen, explain how WorkCover psychology works and match you with a psychologist who fits.