Feedback and suggestions
Good care does not stop at the therapy room. It lives in the way we listen, reflect and change what we do. If something worked well we would love to know. If something has not felt right, we want to hear that even more.
In short
What happens next
All feedback is reviewed by our leadership team and, where it needs it, followed up respectfully and confidentially.
Every piece of feedback reaches our leadership team, including the ones that are hard to read.
Where something needs a response, we come back to you, respectfully and in confidence.
You can contact the NSW Health Care Complaints Commission on 1800 043 159, or AHPRA on 1300 419 495. You do not need our permission, and you can go to them first.
Locations
Gledswood HillsLevel 2, 25/13 Digitaria Drive, Gledswood Hills. We call from (02) 8319 1945.
KingswoodLevel 3, 302/13 Barber Avenue, Kingswood. We call from (02) 8528 4620.
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Unbound Minds provides general mental health information and professional psychological services. This website is not a substitute for personalised advice, diagnosis or treatment.