Telehealth across NSW
Meet your psychologist by secure video from home, or wherever you feel comfortable, anywhere in NSW.
Monday to Friday, 9am to 4:30pm, or leave a message and we’ll call you back.
We’re away from the phones right now. Send an enquiry and we’ll get back to you by the next business morning.
Tip: use headphones for privacy and log on a few minutes early so you can settle in.
Online sessions are with the same team who work at our Gledswood Hills and Kingswood clinics. We’ll match you with a psychologist who fits, then find a time that works for you both. You can also ask for someone by name.

Clinical Lead, Gledswood Hills
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Senior Clinical Psychologist, Kingswood
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Clinical Psychologist, Gledswood Hills
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Clinical Psychologist, Kingswood
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Registered Psychologist, Gledswood Hills
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Clinical Psychologist, Kingswood
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Registered Psychologist, Gledswood Hills
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Registered Psychologist, Kingswood
View profileSome of our psychologists from Gledswood Hills and Kingswood.
Meet all our psychologistsYour first session
A few small things that make an online session easier.
1
Somewhere quiet, where you won't be interrupted or overheard.
2
They help with privacy and make it easier to hear each other.
3
It gives you time to settle in before you start.
4
At your appointment time, for a session the same length as one in the clinic.
Online sessions remove the commute, not the care.
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Young people
Many young people find it easier to open up from their own space. Online sessions can make starting therapy feel less daunting.
Adults
Personalised therapy for anxiety, depression, trauma, burnout and life transitions.
Work and life
Support for work pressure, exhaustion and big life changes, with sessions that fit around your working week.
Neuroaffirming
Support to understand your brain style, manage sensory needs, navigate masking and burnout, and celebrate your strengths.
Relationships
Support with relationship strain, communication and conflict, so you can show up in your relationships the way you want to.
Parents and carers
Coaching and guidance to help parents and carers manage their role, understand needs, look after themselves and advocate effectively.
Sessions run on a secure video platform. You still see one of our psychologists, one to one, in real time.
Call 1300 151 110 or send an enquiry. You don’t need a GP referral to book.
We’ll match you with a psychologist who fits, then find a time that works for you both.
You’ll get a secure video link before your session.
Use headphones for privacy, find a quiet spot and log on a few minutes early.
You can start online and move to in-person sessions later, or mix the two.
Finalist, 2026 Australian Allied Health Awards (Team Culture Excellence)
Can’t see yours? Client Care can help on 1300 151 110.
You don’t require a referral to book at Unbound Minds. If you’d like to claim a Medicare rebate, you’ll need a referral and a Mental Health Treatment Plan from your GP.
Medicare currently rebates up to 10 individual sessions and 10 group sessions per calendar year under the Better Access program. Your GP usually refers you in blocks of 6, then reviews and may provide another 4. Your gap fees also count towards the Medicare Safety Net, which can mean a bigger rebate later in the year.
We accept NDIS participants and WorkCover referrals.
We’ll ask about your goals, preferences and personality. With 25+ psychologists on the team, we can match you with someone who fits both your needs and your style. If it doesn’t feel right, tell us and we’ll match you with someone else. You won’t have to start over.
The first session is about understanding your story. You’ll talk about what brought you here, what you’d like to change and what support looks like for you. Your psychologist will then outline a plan for moving forward.
Yes. With a Mental Health Treatment Plan, Medicare pays the same rebate for a video session of 50 minutes or more as for one in the clinic, and you pay the gap. Call 1300 151 110 and we’ll tell you the fee and the gap before you book.
Since 1 November 2025, the Mental Health Treatment Plan, its reviews and the referral come from your usual GP or your MyMedicare practice. Psychiatrists and paediatricians can still refer directly. Ask your GP’s practice whether they can prepare your plan in a video appointment.
Many people choose online sessions for convenience. You can join from home, or wherever you feel comfortable, anywhere in NSW. Your psychologist will talk with you about whether online sessions suit you. You can start online and move to in-person sessions at Kingswood or Gledswood Hills later, or mix the two.
Sessions run on a secure video platform, one to one with your psychologist, and you’ll get a secure video link before your session. On your side, a quiet space where you won’t be interrupted or overheard, and a pair of headphones, help keep it private. Your psychologist will explain how confidentiality works, including its limits, in your first session.
We’re not a crisis service. If you are in danger or thinking about ending your life, call 000 or Lifeline on 13 11 14 (24 hours).
We’ll listen, ask a few questions and match you with a psychologist who fits.
Monday to Friday, 9am to 4:30pm, or leave a message and we’ll call you back.
We’re away from the phones right now. Send an enquiry and we’ll get back to you by the next business morning.