Telehealth across NSW

Psychologists online.

Meet your psychologist by secure video from home, or wherever you feel comfortable, anywhere in NSW.

Monday to Friday, 9am to 4:30pm, or leave a message and we’ll call you back.

We’re away from the phones right now. Send an enquiry and we’ll get back to you by the next business morning.

  • No GP referral needed to book
  • Medicare rebates with a GP Mental Health Treatment Plan
  • NDIS and WorkCover clients welcome

What you need.

  • A quiet, private space
  • A phone, tablet or computer with a camera
  • A stable internet connection

Tip: use headphones for privacy and log on a few minutes early so you can settle in.

Who you’ll see.

Online sessions are with the same team who work at our Gledswood Hills and Kingswood clinics. We’ll match you with a psychologist who fits, then find a time that works for you both. You can also ask for someone by name.

Some of our psychologists from Gledswood Hills and Kingswood.

Meet all our psychologists

Your first session

Getting set up, step by step.

A few small things that make an online session easier.

1

Find a private space

Somewhere quiet, where you won't be interrupted or overheard.

2

Use headphones

They help with privacy and make it easier to hear each other.

3

Log on a few minutes early

It gives you time to settle in before you start.

4

Your psychologist joins you

At your appointment time, for a session the same length as one in the clinic.

What we help with online.

Online sessions remove the commute, not the care.

Young people

Teens and young adults

Many young people find it easier to open up from their own space. Online sessions can make starting therapy feel less daunting.

Adults

Anxiety, depression and trauma

Personalised therapy for anxiety, depression, trauma, burnout and life transitions.

Work and life

Stress and burnout

Support for work pressure, exhaustion and big life changes, with sessions that fit around your working week.

Neuroaffirming

Autism and ADHD support

Support to understand your brain style, manage sensory needs, navigate masking and burnout, and celebrate your strengths.

Relationships

Relationships

Support with relationship strain, communication and conflict, so you can show up in your relationships the way you want to.

Parents and carers

Parent and carer support

Coaching and guidance to help parents and carers manage their role, understand needs, look after themselves and advocate effectively.

How online sessions work.

Sessions run on a secure video platform. You still see one of our psychologists, one to one, in real time.

  1. 1

    Call Client Care

    Call 1300 151 110 or send an enquiry. You don’t need a GP referral to book.

  2. 2

    We match you

    We’ll match you with a psychologist who fits, then find a time that works for you both.

  3. 3

    You get a secure video link

    You’ll get a secure video link before your session.

  4. 4

    Join from wherever you’re comfortable

    Use headphones for privacy, find a quiet spot and log on a few minutes early.

You can start online and move to in-person sessions later, or mix the two.

Finalist, 2026 Australian Allied Health Awards (Team Culture Excellence)

Questions, answered.

Can’t see yours? Client Care can help on 1300 151 110.

Do I need a referral to book?

You don’t require a referral to book at Unbound Minds. If you’d like to claim a Medicare rebate, you’ll need a referral and a Mental Health Treatment Plan from your GP.

How many Medicare sessions can I get?

Medicare currently rebates up to 10 individual sessions and 10 group sessions per calendar year under the Better Access program. Your GP usually refers you in blocks of 6, then reviews and may provide another 4.

What if I want to use NDIS or WorkCover?

We accept NDIS participants and WorkCover referrals.

How do you match me with a psychologist?

We’ll ask about your goals, preferences and personality. With 25+ psychologists on the team, we can match you with someone who fits both your needs and your style. If it doesn’t feel right, tell us and we’ll match you with someone else. You won’t have to start over.

What happens in the first session?

The first session is about understanding your story. You’ll talk about what brought you here, what you’d like to change and what support looks like for you. Your psychologist will then outline a plan for moving forward.

Start with a phone call.

We’ll listen, ask a few questions and match you with a psychologist who fits.

Monday to Friday, 9am to 4:30pm, or leave a message and we’ll call you back.

We’re away from the phones right now. Send an enquiry and we’ll get back to you by the next business morning.