Practice policy
So that your psychologist can stay fully present with you and still keep accurate records, we may use secure, AI-assisted note-taking tools. Here is exactly what that means, and how to opt out.
In short
AI-assisted note-taking supports the therapeutic process; it does not replace any part of it. By taking the writing-up off your psychologist, it lets them stay with you.
A secure system may transcribe and summarise what is said, so your psychologist is not writing while you talk.
The notes are reviewed, edited and approved by your psychologist before anything is saved to your clinical file.
Any technology we use complies with the Australian Privacy Principles, the Privacy Act 1988 (Cth), AHPRA and Psychology Board of Australia standards, and industry-standard data security practices.
These tools do not store or use your data to train any AI models, and the servers used are in Australia or governed by Australian privacy laws.
AI-generated summaries are not stored separately or accessed by third parties. Only the final, clinician-reviewed note is saved to your health record.
If you have questions about how AI-assisted note-taking works, or would like more information, please talk to your psychologist.
Your choice matters
You will be told if AI note-taking is going to be used in your sessions, and you can decline or withdraw your consent whenever you like. Choosing not to use it will never affect your access to care or the support you receive from our team.
Locations
Gledswood HillsLevel 2, 25/13 Digitaria Drive, Gledswood Hills. We call from (02) 8319 1945.
KingswoodLevel 3, 302/13 Barber Avenue, Kingswood. We call from (02) 8528 4620.
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