Starting therapy or an assessment for your child can feel like a big step. Here are the questions we hear most often from parents - from how funding works, to what happens when you first get in touch.
Get in touch and our client care team will help you work out the right next step. We match your child with a psychologist based on their needs, experience, and personality fit. For assessments, we combine clinical testing, parent and teacher input, and direct observation across multiple sessions - then walk you through a detailed report with clear, practical recommendations. For therapy, we set goals with you and your child from the start and equip your family with strategies that make a real difference at home and at school.
You don't need to know - that's our job. Tell us what you're noticing and we'll help you work out the right starting point.
Our psychologists are experienced at building rapport with young people. Sessions are designed to feel comfortable, not clinical. And if the match isn't right, we have a large enough team to find someone who clicks.
A diagnosis is an explanation, not a label. It helps make sense of what's been difficult, and it can unlock access to school support, funding, and targeted strategies that weren't available before.
