Gledswood Hills, Kingswood and online
Depression support in Penrith and Gledswood Hills.
Monday to Friday, 9am to 4:30pm, or leave a message and we’ll call you back.
We’re away from the phones right now. Send an enquiry and we’ll get back to you by the next business morning.
In crisis? Call Lifeline on 13 11 14, or 000 in an emergency.
- You don't need a GP referral to book.
- With a Mental Health Treatment Plan, Medicare pays a rebate for each session and you pay the gap. How rebates work
- Call to ask about this week's appointments.
- Our Kingswood clinic, minutes from Penrith, Nepean Health Hub, Level 3, 302/13 Barber Avenue, Kingswood NSW 2747. Car park under the building.
- Our Gledswood Hills clinic, Gregory Hills Health and Business Centre, Level 2, 25/13 Digitaria Drive, Gledswood Hills NSW 2557. Visitor parking on site.
- Or have your sessions online.
- No GP referral needed to book
- Medicare rebates with a GP Mental Health Treatment Plan
- NDIS and WorkCover clients welcome
What it can feel like.
Everyone feels low sometimes, but depression is more than sadness. It can affect mood, energy, sleep, concentration and relationships, and make simple tasks feel overwhelming. When low mood hangs around or starts to get in the way of daily life, it may be time to talk to someone. Living with bipolar disorder? See therapy for bipolar disorder. For a plain-English guide, read about the signs of depression and when to see a psychologist.
- Persistent sadness, emptiness or irritability
- Low energy, fatigue or changes in sleep
- Losing interest in things you used to enjoy
- Difficulty concentrating or making decisions
- Feelings of worthlessness or guilt
- Withdrawing from friends, family or work
Depression doesn’t mean someone is lazy or lacking willpower. It needs care, not judgement.
How we approach depression
Our psychologists use approaches shaped around you and your life.
- 1
Understanding your experience
Your psychologist starts with what’s going on for you, including your mood, energy, sleep and what daily life looks like right now. You’ll talk about what brought you here and what you’d like to change.
- 2
Choosing an approach together
Your psychologist explains the options and why they might suit you, then you agree on a plan together.
- 3
Reviewing the plan together
Along the way, your psychologist checks progress with you, using measures chosen for you and what you’re working on, and adjusts the plan if needed.
What support can include
- Cognitive Behavioural Therapy (CBT) CBT is an evidence-based therapy for depression. It looks at unhelpful thinking patterns and works towards more balanced ones.
- Behavioural activation Gradually returning to activities that bring enjoyment, purpose and connection.
- Emotion regulation skills Practical strategies for low mood and stress.
- Problem-solving therapy A step-by-step way to work through challenges that feel overwhelming.
- Strengths-based identity work Focuses on your values, abilities and sense of self.
- Family or relationship support Involving people close to you, where that fits.
What your first session is like.
If you're nervous about the first session, here's what happens.
- Arriving. Take the lift to Level 3 at Kingswood or Level 2 at Gledswood Hills, and come to reception. Give your name and take a seat, and your psychologist will come out to the waiting room to meet you. If getting out of the house is hard at the moment, you can have your sessions online.
- Talking it through. The first session is about understanding your story, including what brought you here, what you'd like to change and what support looks like for you. For low mood, that can include your energy, your sleep and what daily life looks like right now.
- At your pace. You choose how much you share, and you can ask questions at any point.
- Leaving with a plan. Your psychologist will outline a plan for moving forward and explain the options. You agree on the plan together.
Who you’ll see
A psychologist who fits.
You’ll see one of our 25+ psychologists, at Gledswood Hills, Kingswood or online. All our psychologists are registered with AHPRA.
Psychologists who work with depression
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Depth behind the person you see
You see one psychologist. Behind them is a practice that invests in what they know: training through the year, supervision built in, and time set aside to keep up with the research.
Trained for the work in front of them
Our psychologists train through the year, and we train together when we take on a new approach.
Enough of us to match you properly
With 25+ psychologists, we can put you with someone who works with what you’re facing, your age group, and the way you like to work.
Keeping up, on purpose
New research, new frameworks and new tools get tested against what we already do. What earns its place stays.
If something isn’t working.
Tell us, or tell your psychologist. Here’s what can happen next.
Ask for a different psychologist
We aim to get it right first time. If not, tell us and we’ll match you with someone else. No reason needed, and you won’t have to start over.
Talk it through with your psychologist
Your psychologist reviews the plan with you, and can talk your care through in supervision. All our psychologists work with regular supervision and shared clinical standards.
Wondering about medication?
If medication might be worth considering, we can write to your GP with what we’ve found, with your consent.
Before you book.
Where
Two locations, or online
See your psychologist in person at Gledswood Hills or Kingswood, or have your sessions online.
Fees and rebates
Medicare
No GP referral needed to book. With a GP Mental Health Treatment Plan, we process your Medicare rebate on the spot, and it’s usually paid into your account within 24–48 hours. Gap fees on rebated sessions also count towards the Medicare Safety Net, which can mean a bigger rebate later in the year.
No GP referral needed to book. With a Mental Health Treatment Plan, Medicare pays a rebate for up to 10 individual and 10 group sessions a calendar year (1 January to 31 December). You pay the gap. Gap fees on rebated sessions also count towards the Medicare Safety Net, which can mean a bigger rebate later in the year.
Rebates and fundingWatch: the Medicare Safety Net, in under a minute
Funding
NDIS and WorkCover
NDIS and WorkCover clients welcome.
Questions, answered.
Can’t see yours? Our Client Care team can help on 1300 151 110.
How does Unbound Minds support adults experiencing depression?
We provide a safe, supportive space where you can talk openly about how you are feeling. Your psychologist may use CBT, an evidence-based therapy for depression, as well as behavioural activation and mindfulness-based approaches. You agree on the plan together.
Do you just focus on mood symptoms, or do you look at the bigger picture?
Both. We address immediate challenges such as low mood, fatigue, and lack of motivation, while also exploring the underlying stressors, thought patterns, and life circumstances that can contribute to depression.
How do I know if what I am experiencing is depression or just a tough period?
Everyone feels sad or flat at times. Depression may be present when those feelings are persistent, intense, and interfere with daily life, such as affecting work, relationships, or sleep. If low mood is getting in the way, or you’re worried, it’s worth talking to someone. You don’t need to wait.
What can I expect in therapy for depression?
Therapy is collaborative and tailored to you. Together you’ll explore your experiences, set goals that matter to you and work on practical strategies step by step, with tools you can use in everyday situations.
What if I’ve lived with depression for many years?
You can start therapy at any point. Your psychologist will look at what has kept depression going and work with you on new ways of understanding and responding to it, however long you’ve lived with it.
Start with a phone call.
We’ll listen, ask a few questions and match you with a psychologist who fits.
Monday to Friday, 9am to 4:30pm, or leave a message and we’ll call you back.
We’re away from the phones right now. Send an enquiry and we’ll get back to you by the next business morning.
Locations
Gledswood HillsLevel 2, 25/13 Digitaria Drive, Gledswood Hills. We call from (02) 8319 1945.
KingswoodLevel 3, 302/13 Barber Avenue, Kingswood. We call from (02) 8528 4620.
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In crisis? Call Lifeline on 13 11 14, or 000 in an emergency.
Unbound Minds provides general mental health information and professional psychological services. This website is not a substitute for personalised advice, diagnosis or treatment.