Gledswood Hills, Kingswood and online
Grief and loss counselling in Penrith and Gledswood Hills.
- You don't need a GP referral to book.
- With a Mental Health Treatment Plan, Medicare pays a rebate for each session, up to a yearly limit, and you pay the gap.
- Call to ask about this week's appointments.
- Our Kingswood clinic, minutes from Penrith, Level 3, Nepean Health Hub, 302/13 Barber Avenue, Kingswood.
- Our Gledswood Hills clinic, Level 2, Gregory Hills Health and Business Centre, 25/13 Digitaria Drive, Gledswood Hills.
- Or have your sessions online.
Monday to Friday, 9am to 4:30pm, or leave a message and we’ll call you back.
We’re away from the phones right now. Send an enquiry and we’ll get back to you by the next business morning.
- No GP referral needed to book
- Medicare rebates with a GP Mental Health Treatment Plan
- NDIS and WorkCover clients welcome
What it can feel like.
Grief is a natural response to losing someone or something important. It can follow the death of a loved one, the end of a relationship, a change in health or any event that reshapes the world you knew. There’s no right way to grieve, and you don’t have to carry it alone.
- Intense sadness, emptiness or longing
- Anger, guilt or regret about the past
- Numbness or feeling disconnected
- Changes in appetite, energy or sleep
- Withdrawing from friends, work or activities
- Struggling to adjust to life after the loss
Grief isn’t something to “get over”. It’s a process of learning to live alongside loss.
A recent loss, an anniversary, or years later
People come to grief counselling at very different points, and there's no deadline for grief.
- Soon after a loss. In the first weeks and months, it can be hard to take in what has happened. Some people come when sleep, work or everyday routines have stopped working, or when they feel they have to hold everything together for everyone else.
- Around an anniversary. A birthday, the date of a death, Christmas, or Mother's or Father's Day can bring grief back strongly, even years later. Some people book a few sessions around these dates.
- A loss from years ago. Sometimes grief stays heavy for a long time, or comes back after another change, such as a move, a new relationship, an illness or another loss. It's never too late to talk about it.
Whatever the timing, what matters is how the loss is affecting you now. If it's making everyday life hard to manage, you can call whenever you're ready.
How we approach grief and loss
Our psychologists use approaches grounded in evidence, at a pace you set.
- 1
Understanding your experience
Your psychologist starts with what’s going on for you, including who or what you’ve lost, how grief shows up for you and what feels hardest right now. You’ll talk about what brought you here and what you’d like to change.
- 2
Choosing an approach together
Your psychologist explains the options and why they might suit you, then you agree on a plan together.
- 3
Reviewing the plan together
Along the way, your psychologist checks progress with you, using measures chosen for you and what you’re working on, and adjusts the plan if needed.
What support can include
- Grief counselling A space to share feelings and memories without judgement.
- Cognitive Behavioural Therapy (CBT) Looks at unhelpful thoughts that can make grief harder to carry.
- Acceptance and Commitment Therapy (ACT) Making room for loss while staying connected to your values.
- Mindfulness and grounding Ways to stay present during painful moments.
- Family or relationship support Helping people close to you talk and cope together.
- Strengths-based identity work Exploring who you are and what matters after loss.
What your first visit is like
Your first session is a chance to talk, at your own pace. You don't need to know what to say, or tell the whole story at once.
Your psychologist will ask about who or what you've lost, how grief is showing up for you now, and what feels hardest. They'll also ask a little about your health, sleep, work and the people around you.
It's fine to cry, and it's fine if you don't. You can pause or change the subject at any point.
Before you finish, you'll talk about what to focus on and how often to meet, in person or online. You can ask questions at any time, including about cost and what happens next.
Who you’ll see
A psychologist who fits.
You’ll see one of our 25+ psychologists, at Gledswood Hills, Kingswood or online. All our psychologists are registered with AHPRA.
Psychologists who work with grief and loss
These psychologists work with grief and loss at our Kingswood clinic, minutes from Penrith, and our Gledswood Hills clinic. You can ask for someone by name, or Client Care can suggest who fits.
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Depth behind the person you see
You see one psychologist. Behind them is a practice that invests in what they know: training through the year, supervision built in, and time set aside to keep up with the research.
Trained for the work in front of them
Our psychologists train through the year, and we train together when we take on a new approach.
Enough of us to match you properly
With 25+ psychologists, we can put you with someone who works with what you’re facing, your age group, and the way you like to work.
Keeping up, on purpose
New research, new frameworks and new tools get tested against what we already do. What earns its place stays.
If something isn’t working.
Tell us, or tell your psychologist. Here’s what can happen next.
Ask for a different psychologist
We aim to get it right first time. If not, tell us and we’ll match you with someone else. No reason needed, and you won’t have to start over.
Talk it through with your psychologist
Your psychologist reviews the plan with you, and can talk your care through in supervision. All our psychologists work with regular supervision and shared clinical standards.
Wondering about medication?
If medication might be worth considering, we can write to your GP with what we’ve found, with your consent.
Before you book.
Where
Two locations, or online
See your psychologist in person at Gledswood Hills or Kingswood, or have your sessions online.
Fees and rebates
Medicare
No GP referral needed to book. With a GP Mental Health Treatment Plan, we process your Medicare rebate on the spot, and it’s usually paid into your account within 24–48 hours. Gap fees on rebated sessions also count towards the Medicare Safety Net, which can mean a bigger rebate later in the year.
Rebates and fundingWatch: the Medicare Safety Net, in under a minute
Funding
NDIS and WorkCover
NDIS and WorkCover clients welcome.
Questions, answered.
Can’t see yours? Our Client Care team can help on 1300 151 110.
Do I need a GP referral to see someone about grief?
No. You can call 1300 151 110 and book directly. If you'd like a Medicare rebate, talk to your usual GP or your MyMedicare practice about a Mental Health Treatment Plan. Your GP decides whether one is right for you. Rebates and funding explains how it works.
Is it too soon to see a psychologist after a death?
There's no wrong time. Some people come within weeks of a loss, and others months or years later. If grief is making it hard to sleep, work or look after yourself, that's reason enough to call.
Can I have grief counselling sessions online?
Yes. You can see your psychologist online, or in person at our Kingswood or Gledswood Hills clinic. Client Care can help you work out which suits you.
How does Unbound Minds support adults through grief and loss?
We offer a safe environment to talk openly about your loss without judgement or pressure. Our psychologists use evidence-based approaches such as Cognitive Behavioural Therapy (CBT) and Acceptance and Commitment Therapy (ACT) to help you understand and express emotions, cope with the practical impact of loss, and gradually adjust to life changes.
Do you try to take grief away?
No. Grief is a natural process, and the aim isn’t to remove it. Therapy supports you to move through it in your own way, with ways to handle overwhelming feelings and honour your loss.
How long does grief normally last?
There is no set timeframe. Grief looks different for everyone and can shift in intensity over time. What matters is whether the grief feels manageable or whether it is making daily life too difficult, in which case extra support may help.
What can I expect in therapy for grief and loss?
Sessions are collaborative and gentle. You set the pace, and we focus on what feels most important to you. This might include exploring memories, coping with difficult anniversaries, or finding ways to reconnect with meaning and routine.
Is it too late to get help for a loss from years ago?
No. Sometimes grief resurfaces later, or it may never have been fully processed. Therapy can provide space to revisit and make sense of unresolved feelings, no matter how much time has passed.
Start with a phone call.
We’ll listen, ask a few questions and match you with a psychologist who fits.
Monday to Friday, 9am to 4:30pm, or leave a message and we’ll call you back.
We’re away from the phones right now. Send an enquiry and we’ll get back to you by the next business morning.
Locations
Gledswood HillsLevel 2, 25/13 Digitaria Drive, Gledswood Hills. We call from (02) 8319 1945.
KingswoodLevel 3, 302/13 Barber Avenue, Kingswood. We call from (02) 8528 4620.
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Unbound Minds provides general mental health information and professional psychological services. This website is not a substitute for personalised advice, diagnosis or treatment.